ABOUT US
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OUR PHILOSOPHY
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There are many companies doing organized bus tours in Ireland and there are limo hire companies that can offer smaller groups similar set tours. From talking to visitors from the USA over the past few years, however, we found that their biggest complaint when taking these tours was that they quite often spent valuable vacation time in places they didn't necessarily want to go and didn't get to visit the places they did want to see. They also felt regimented by having to keep to a strict schedule over which they had no control.
What they were ideally looking for was someone to take them to the places that they really wanted to visit, even if it was a little village in the middle of nowhere that was off the beaten track of the normal tours, and spend as much time where they wanted, moving around at their own pace.
What they were ideally looking for was someone to take them to the places that they really wanted to visit, even if it was a little village in the middle of nowhere that was off the beaten track of the normal tours, and spend as much time where they wanted, moving around at their own pace.
In Ireland there are so many places to see, and things to do, that some visitors are overwhelmed and didn't know where to start. They were looking for someone with local knowledge to suggest areas that they might like to visit, based on their personal preferences, so that they could make the best use of their valuable time during their vacation.
Ireland US Experience was created to fill those needs. We don't do set tours, but will put together a customized itinerary specifically tailored to match the type of vacation you want to experience, the places your want to see, your personal preferences and your budget.
It was set up by Pat McGovern, Alan Fetherston and David McGovern and is a family run business whose sole aim is to ensure that you have the vacation of a lifetime. Pat and Alan both started working in the travel business nearly twenty years ago, Our business model is to grow our company by repeat bookings and word of mouth. In recent years we have had the pleasure of catering for both large and small groups on trips all over Ireland and we look forward to taking care of you when you come to visit us.
TERMS & CONDITIONS
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At Ireland US
Experience we like to keep things simple, so we don't have reams of tightly
packed legal talk that you probably won't ever read or actually understand.
What we want to do, when you travel with us, is
to ensure that we give you the best possible vacation that we possibly
can, and to make sure that you have such an enjoyable and safe time while you
are in our care that you will remember and talk about it for years to
come. However, there are a few things
that we need to highlight to you, so that you are aware of them prior to
travelling with us :
·
We are
an Irish company, based in Ireland, so any bills or invoices we send you will
be denominated in Euro. The actual amount in dollars may be higher or lower
depending on the actual exchange rate on the dates the payments are made. We
currently invoice through Paypal as we find that our visitors are more
comfortable making their payments through a payment system that they are
familiar with. Please note that you do not need to have a Paypal account to use
this facility, and can instead use your debit or credit card as normal via
their secure portal. Paypal will automatically handle the Euro/Dollar
conversion for you at whatever rate applies on the day that you make the
payment.
·
Again,
because we are an Irish company, based in Ireland, all dealings with us will be
deemed to come under the jurisdiction of Irish law and the Irish courts system,
or where they might take precedence, the laws of the UK or the European Union.
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Ireland
US Experience Ltd undertake to supply the tour services agreed with our
clients, which will usually have been customized to their particular
requirements. Should any particular service or accommodation become unavailable
at the time of the vacation, due to circumstances beyond our control, we agree
to replace the missing item with a similar event or hotel of a similar
standard. In return for these services,
the client confirms that they will pay the amount agreed.
·
The
Vacation Package will be priced based on an agreed number of passengers on
agreed dates. If the number of passengers or dates changes, then this may
result in an adjustment to the price per person. Please note, in particular,
that single occupancy rooms will normally be more expensive per person than
joint occupancy. In addition, hotel accommodation costs tend to increase, and
availability can be limited, during the high season (JULY to August). Hotel
prices also tend to be more expensive when bookings are made close to the
arrival date, or on different days of the week. Prices quoted by us could
therefore require amendment in situations where you request us to change your
original travel or accommodation arrangements.
·
An
initial non-refundable deposit of 20% of the total amount due per person will
normally be payable on confirmation of the booking. The remaining balance will
be payable four months prior to the commencement of the vacation. We will
invoice you, at the appropriate times, for the Euro amounts based on the
overall price agreed at the time the booking was made. Final payments, once
paid, become non-refundable. We would recommend that when travelling long
distances, such as to Ireland, that you take out travel insurance that is
appropriate to your circumstances. A basic travel insurance policy is included
as part of your package and details will be notified to you along with your
flight confirmations. If you wish to have a more comprehensive cover, you
should consult your insurance advisor.
·
All
entrance costs to the visitor attractions listed in the itinerary that we agree
with our clients are included in the price. When requesting us to arrange games
of golf, please advise if you would like us to also arrange clubs or buggies
and if there are specific courses or types of courses you would like to play.
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As a
tour operator, we look after you from the moment you arrive at the airport
until the moment we return you to the airport at the end of your vacation. We
do not arrange the flights themselves, but can recommend local US or Irish
based travel agents who can supply these services at highly competitive rates.
All prices quoted by us therefore exclude flight costs unless otherwise stated.
Please be aware that international flight costs fluctuate, and can either
increase or decrease substantially the closer you get to your departure date,
depending on how full a particular flight might be. In general, flight costs
will be higher and availability lower in peak season (JULY to August), so you
will need to take this into account when budgeting the overall cost of the
vacation.
·
If
travellers have any special requirements (e.g. smoking rooms, handicap
accessible rooms, bedding type, air conditioning, special dietary requirements)
please advise at time of booking. Once
hotels have confirmed, guests may incur penalties for any changes. Any special
requests are subject to their availability at individual hotels and requests
cannot be guaranteed.
·
In
the unlikely event of a medical emergency or issue, our staff will arrange for
local medical assistance and transfer to a local hospital, should that be
required. While public healthcare is free in Ireland for emergency admittances,
if you wished to have private healthcare facilities you will need to ensure
that your US health policy covers you for costs incurred outside the USA.
·
It is
the responsibility of all clients to ensure that they have valid passports
before they travel. We recommend that you apply for your passport as early as
possible if you do not currently have one, or if it will be out of date prior
to your departure/return in order to avoid any last minute issues. Please ensure,
when booking your flights, that you notify the travel agent of the exact names
of all travellers as listed on their passports, as the airlines may not allow
you to board the flight if there is a difference between the passport name and
the name on the boarding pass.
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Gratuities
to drivers/guides are not included in our prices.
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Any additional
Terms and Conditions that might apply to specific vacation packages will be
notified to you when agreeing the itinerary.
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